We have two ears and one mouth so that we can listen twice as much as we speak. Epictetus
Talking more than listening in sales says …
I know better than you.
What you say really doesn’t matter.
It’s really all about me.
I’m more interesting than you.
Bottom line, I just want to make the sale.
Listening more than talking in sales says …
You know what you need more than I do.
What you say matters.
You’re important and I value you.
Let’s focus on your needs and nothing else.
Bottom line, I want to make the sale if it’s a fit for you.
We’ve done a lot more listening than talking lately and we’ve learned a lot. We’ve heard what customers want and what they don’t want or need right now. We’ve made some significant changes based on simply listening that both benefit small business and us as company. We’re still doing website design and we’ve now expanded to doing custom motion graphic videos for both websites and any online line and social media marketing. We’ll share more about this expansion in the next blog post. We know it’s been awhile and we appreciate if you’re still with us!
Wishing you a happy Monday and a fantastic, productive week!
Many a man would rather you heard his story than granted his request. — Phillip Stanhope Earl of Chesterfield