Two Ears and One Mouth.

We have two ears and one mouth so that we can listen twice as much as we speak. Epictetus


Talking more than listening in sales says …

I know better than you.

What you say really doesn’t matter.

It’s really all about me.

I’m more interesting than you.

Bottom line, I just want to make the sale.

Listening more than talking in sales says …

You know what you need more than I do.

What you say matters.

You’re important and I value you.

Let’s focus on your needs and nothing else.

Bottom line, I want to make the sale if it’s a fit for you.

We’ve done a lot more listening than talking lately and we’ve learned a lot. We’ve heard what customers want and what they don’t want or need right now. We’ve made some significant changes based on simply listening that both benefit small business and us as company. We’re still doing website design and we’ve now expanded to doing custom motion graphic videos for both websites and any online line and social media marketing. We’ll share more about this expansion in the next blog post. We know it’s been awhile and we appreciate if you’re still with us! wlEmoticon smile Two Ears and One Mouth.

Wishing you a happy Monday and a fantastic, productive week!

Many a man would rather you heard his story than granted his request. — Phillip Stanhope Earl of Chesterfield

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3 Responses to Two Ears and One Mouth.

  1. Bill Dorman says:

    Yes, it really is all about me; but then again you already knew that, didn’t you?

    We are all me-centric to a certain degree but I do make a conscious effort to be as much outward thinking and serving as I can.

    I hear you (see, I’m not talking) on the listening and I definitely need to do a better job. Do they have a Dale Carnegie for listening?

    Good to see you back; hope all is well.
    Bill Dorman recently posted..The big do-over, wiping the social slate clean

    • Bill … just your name makes me smile … HUGE! Thank you for being a friend and for making me laugh of course … my partner in sales! :) You know being completely deaf in one ear and partially in another makes me keenly aware of listening and how valuable it is. Now, we all know I can talk, but … I like to listen a whole lot and am blessed with a memory like a steel trap (which serves as both blessing and a curse – depends on who you ask ;)). Carnegie has a course for everything right?!

      Great to have you visit. I’ve been a reader on your greatness, yet not commenting … I’m taking baby steps. Wishing you a wonderful day for wonderful you!



  2. Elena! I was wondering where you’d gone! Listening is a theme around here lately – in private life as well as business! I agree with you, it’s very important and equally hard to do! :o
    You’d think with the one mouth and two ear thing we’d find it easier to remember!
    Lori Gosselin recently posted..Chinese Finger Traps and the Danger of Comparison

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